Last updated: 06/04/2025

Company Information

SAME DiffeRent
Postbus 358 
5400 AJ 
Uden
The Netherlands
Chamber of Commerce (KvK): 92543642
VAT ID: NL866094143B01
Email: info@samedifferent.ne

Services Offered

SAME DiffeRent offers physical party games and, soon, game nights and event bookings. All products and services are clearly described on the website. Prices include VAT unless otherwise stated. We reserve the right to adjust prices and offerings.

Ordering and Payment

Orders are placed through our webshop. Payments are securely processed via Mollie (iDEAL, credit card, debit card). An order is confirmed once payment is complete.

Shipping

Delivery takes 2–3 business days after payment within the Netherlands. International shipping may take longer. Shipping costs are shown at checkout. Any import duties or taxes are the customer’s responsibility.

Cancellations and Returns

You have the right to cancel your order within 14 days of receipt. After cancellation, you have another 14 days to return the product. The full purchase price, including standard shipping, will be refunded. Return costs are your own responsibility. Event bookings may have different cancellation policies stated on the relevant page.

Intellectual Property & Usage Rights

The name “SAME DiffeRent,” our logo, visual identity and related materials are trademarks (registered or unregistered) and form a key part of our brand. Use of these elements without written permission is strictly prohibited.

All content on our website—including text, images, logos, audio, video, and game materials—is the property of SAME DiffeRent or its licensors. When purchasing a game, you receive a non-exclusive, non-transferable license to use the game for private use only. You may not copy, translate, resell, or commercially exploit the product without express written permission.

Prohibited Use & Resale

You are not allowed to purchase products with the intention of reselling them, including dropshipping. It is also prohibited to use our products or services for illegal, harmful, or misleading purposes, or to edit, distribute, or reuse our content without consent. We reserve the right to cancel orders that violate this policy.

Age Restriction

Our products and services are intended for users aged 12 and older. By using our website or placing an order, you confirm that you are at least 12 years old or have parental/guardian consent.

Liability

We are not liable for indirect or consequential damages, including lost profits or data, unless caused by intent or gross negligence. In all cases, our liability is limited to the amount paid for the product or service.

Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or practices.

Changes

We reserve the right to modify these terms at any time. The latest version is always available on our website. Continued use of the website means you accept the updated terms.

Governing Law

These terms are governed exclusively by Dutch law. Any disputes will be submitted to the competent court in the Netherlands.

 

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Who We Are

SAME DiffeRent Based in the Netherlands Chamber of Commerce (KvK) number: 92543642 Website: https://samedifferent.net Contact: info@samedifferent.net

What This Policy Covers

This Privacy Policy explains how we handle personal data we collect: - When you visit or interact with our website - When you buy a game or service from us - When you sign up for our newsletter - When you email or message us - When you attend a SAME DiffeRent event or game night It doesn’t apply to third-party sites we might link to (like Instagram or a payment processor’s site).

What Data We Collect

We may collect the following types of information: - Contact Info: name, email, delivery address, billing address, phone number - Order Info: what you buy, when, and how you paid (we never see your full payment details) - Browsing Info: IP address, browser type, how you use our site - Preferences: what you like, your marketing opt-ins - Feedback: messages you send us, reviews you leave, forms you fill in

Why We Use Your Data

We only use your personal data when we have a good reason. That includes: - Fulfilling your order - Delivering your game - Responding to your questions - Sending updates or marketing (if you asked us to) - Analyzing how people use our website - Improving our games, events, and overall service - Meeting legal obligations (like taxes and accounting)

How We Collect It

We collect data in two ways: - You give it to us – when you make a purchase, sign up for something, or message us - We collect it automatically – when you browse our site, using cookies and analytics tools

Who We Share It With

We share your data only when necessary – and only with trusted partners: - Payment processors like Mollie - Shipping companies like PostNL or DHL - Email services to send you newsletters (if you subscribed) - IT and analytics providers who help us run our website - Legal authorities if we’re required to do so

International Transfers

We store most of your data in the EU. If a partner processes data outside the EU, we ensure it’s protected through proper safeguards like Standard Contractual Clauses.

How Long We Keep Your Data

We don’t keep your info forever. Here’s how long we hang onto different types of data: - Order/payment info: up to 7 years - Newsletter subscriptions: until you unsubscribe - Customer service conversations: usually up to 2 years - Analytics: anonymized and used only for internal insights

Your Rights

You have rights under the GDPR. You can: - Ask what personal data we hold about you - Ask us to correct it - Ask us to delete it - Ask us to stop using it - Request a copy in a portable format - Withdraw your consent (if you gave it) Email info@samedifferent.net to exercise any of these rights.

Security

We use secure servers, encryption, and trusted providers to keep your data safe.

Payments

We use Mollie for payment processing. We never see or store your full credit card or bank details.

Changes to This Policy

We may update this policy occasionally. If we make any big changes, we’ll let you know.

Questions?

Contact us: info@samedifferent.net
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